Centre Information

With over 85 stores Charter Walk Shopping Centre has a wide variety of up-to-the-minute fashion, brilliant gifts and must-have accessories. There is so much to see, with something for people of all ages and with plenty of food outlets, facilities and parking available, the shopping centre is ideal for families. Both car parks have achieved the Park Mark award for their standards of safety and security.

Opening Hours

May Bank Holidays

  • Monday 1st May
    10.00 - 16.30
  • Monday 29th May
    10.00 - 16.30

*individual stores may vary slightly

Normal Trading Hours

  • Monday to Saturday
    09.00 - 17.30
  • Sundays and Bank Holidays*
    10.00 - 17.00

*individual stores may vary slightly

Surface Car Park

  • Monday to Saturday
    08.00 - 18.30
  • Sundays and Bank Holidays
    09.30 - 17.00

Multi-Storey Car Park

  • Monday to Saturday
    07.30 - 18.30
  • Sundays and Bank Holidays
    10.00 - 17.00
  • Customer Services Team

    Uniformed staff patrol the malls and are available to give advice and information during your visit. They are equipped with two way radios and are first aid trained. For your comfort and security, Charter Walk Shopping Centre operates 24hr CCTV coverage.

  • Car Parking

    Charter Walk Shopping Centre operates a 260 space short stay shoppers’ car park and 500 space multi storey car park both of which are adjacent to the Centre. Both car parks have achieved the Park Mark award for their standards of safety and security.

  • Public Conveniences

    Public toilets are located off Bankfield Passage in the corridor of Market Square. Disabled toilets with RADAR locks are located on Bankfield, adjacent to the Public Toilets. Baby Changing Facilities are available.

  • Shopmobility

    Shopmobility is located a short distance away from the Centre on St James Street, where scooters and wheelchairs are available for hire. Tel: 01282 450684.

  • Cash Points

    There are a number of ATMs around the centre – in Howe Walk and Curzon Street, also on St James Street – adjacent to Charter Walk Shopping Centre.

If we have not answered your questions within the above, please don’t hesitate to get in touch.